COMPANION PLATFORM™
The Companion Platform™ (Companion™) is a growing set of online tools designed to help pet owners find the best possible care for all companion animals — searchable online database featuring information for pet owners relating to veterinary services. Companion™ is owned and operated by CARE for Pets™ — a leading consumer advocate for the pet care industry.
FIND™
https://www.pets.care/find/
- FIND™ is a veterinary practice directory of animal hospitals that provide emergency and or urgent care. Our research reveals that many general practices fail to clearly communicate their services on their practice website and may fail to disclose and or refer competing hospitals that are located nearby, in case of a pet emergency and or for after-hours care.
VERIFIED™
https://www.pets.care/verified/
- VERIFIED™ is the first-of-its-kind and only veterinary practice ownership verification tool for the pet care industry. Most veterinary practices acquired by corporate consolidators often retain their original company name and may purposely avoid corporate ownership identification — hide ownership.
IDENTITY™
https://www.pets.care/identity/
- IDENTITY,™ is a searchable online database tool that tracks changes of ownership of veterinary practices — the majority of independent practices are selling out to big corporations.
PLATFORM™
https://www.pets.care/platform/
- PLATFORM™ is a searchable online database tool that tracks all acquisitions of veterinary consolidators in the United States – – view all individual practice locations that are owned and operated by name of hospital group. Several consolidators fail to publicly disclose practice acquisitions and may be hidden from both pet owners and or federal regulatory agencies.
CASE STUDY:
Rapid Consolidation of Veterinary Practices in Arizona Will Mean Higher Prices, Fewer Choices (September, 2024)
https://www.pets.care/rapid-consolidation-of-veterinary-practices-in-arizona-will-mean-higher-prices-and-fewer-choices-for-pet-owners/
- First-of-its-kind study conducted by CARE for Pets™ reveals 2 out of 3 independent general practices sold were acquired by a corporate consolidator — acquisition rate is accelerating.
When Minutes Matter: Proceed Immediately to the Nearest Veterinary Emergency Hospital (April 2024)
https://www.pets.care/when-minutes-matter/
- First-of-its-kind study conducted by CARE for Pets™ reveals nearly 1 out of 2 general practices in the Phoenix metro area in the state of Arizona fail to display on their website the nearest 24/7 veterinary emergency hospital within their contact list — increase in trip distance may result in a delay in care when minutes matter, especially in a life-threatening emergency.
Is Your ‘Local’ Animal Hospital Corporate-Owned? (October 2021)
https://www.pets.care/is-your-local-animal-hospital-corporate-owned/
- First-of-its-kind study conducted by CARE for Pets™ reveals that the vast majority of non-branded corporate-owned veterinary practices in the state of Arizona failed to disclose the name of the corporation that owns, operates and or controls the animal hospital, on their individual practice website — may give a false appearance to pet owners that the practice is independent, locally owned and operated.
WORKPLACE RESEARCH:
Common Employee Complaints of Veterinary Consolidators
https://www.pets.care/common-employee-complaints-of-veterinary-consolidators/
- Many employees of corporate consolidators say their employer prioritizes profits over patient care.
Consolidators Negatively Impacting Workplace Culture at Veterinary Practices
https://www.pets.care/veterinary-consolidators-negatively-impacting-workplace-culture/
- When a company prioritizes profits over patient care, it can negatively impact workplace culture and values by creating a high-pressure environment that often leads to employee burnout.