A 2014 study conducted by IDEXX* (which provides diagnostic products and services to Veterinary Practices) found that pet-owners “disdain medical jargon they don’t understand, want tests results shared, and expect full transparency regarding their pets’ care” from Veterinary Practices as reported by the Chicago Tribune.

*Most of the pet-owners interviewed for the 2014 IDEXX Survey regularly visit a Veterinary Practice which may have skewed the results.  The survey included about 1,000 pet-owners.